Privacy Policy

Last updated: July 2026

At Morphi Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what your rights are under the General Data Protection Regulation (GDPR).

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Who We Are

Morphi Labs is a small creative business specializing in handcrafted and personalized products.

Morphi Labs
Leof. Vasilissis Olgas 64
54642 Thessaloniki
Greece

Email: webshop@morphi-labs.com

Website: https://morphi-labs.com

2. What Personal Data We Collect

Depending on how you use our website, we may collect:

Name
Billing and shipping address
Email address
Telephone number (if provided)
Order details
Uploaded images, logos or artwork for personalized products
Messages sent through our contact form
Technical information such as IP address, browser type and device information
Website usage data collected through cookies (see our Cookie Policy)

We only collect information that is necessary to provide our products and services.

3. How We Use Your Information

We use your personal data to:

Process and deliver your order
Create personalized products
Respond to enquiries
Provide customer support
Process payments securely
Comply with legal and tax obligations
Improve our website and customer experience

We never sell your personal data to third parties.

4. Personalized Products

When you order a personalized product, you may provide photographs, logos, names, text or other artwork.

These files are used solely for creating your personalized order and communicating with you regarding that order.

We do not use your uploaded files for marketing purposes without your explicit permission.

5. Payments

Payments on our website are processed securely by Stripe.

Morphi Labs does not store your complete payment card information.

Please refer to Stripe’s own Privacy Policy for more information about how payment information is processed.

6. Shipping

To deliver your order, we share only the information necessary with our shipping partners, such as:

Name
Delivery address
Contact details where required

This information is used exclusively for delivering your order.

7. Cookies

Our website uses cookies to improve functionality, remember your preferences and help us understand how visitors use our website.

More detailed information can be found in our separate Cookie Policy.

8. How Long We Keep Your Data

We retain personal information only for as long as necessary to:

Complete your order
Provide customer service
Meet legal, accounting and tax obligations
Resolve disputes where necessary

Uploaded design files are retained only as long as reasonably necessary for production, customer service and possible reorders.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing
Withdraw your consent where applicable
Request a copy of your personal data

If you wish to exercise any of these rights, please contact us using the details below.

10. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Morphi Labs

Leof. Vasilissis Olgas 64
54642 Thessaloniki
Greece